Shipping Policy

At JT Morolux, we strive to process and ship orders promptly and reliably.

We currently ship orders within the United States only.

Processing Time

Orders are processed within 1–2 business days after payment verification.
Orders placed after 2:00 PM PT will be processed on the next business day.

If there are any issues with shipment or delays, please contact our customer support at support@jtmorolux.us.

Shipping & Delivery Time

Standard delivery within the contiguous United States typically arrives within 3–5 business days after dispatch.
Delivery times may vary during peak seasons or for remote locations.

Estimated delivery time displayed at checkout includes both processing and transit time.

Carriers

We ship through established carriers including USPS, UPS, and FedEx.

Shipping Fees

We currently offer Free Standard Shipping on all U.S. orders.
Expedited shipping options (when available) are displayed at checkout.

Tracking Information

A shipment confirmation email with tracking details will be sent once the order has been dispatched.

Shipping Restrictions

We do not ship oversized items to P.O. Boxes.
Weather conditions, carrier delays, or force majeure events are outside our direct control. We will do our best to assist you in resolving any delivery issues promptly.